Payment issues

If you experience problems when trying to pay by card, it is also possible to make payment directly to the following bank account:

Bank name: Swedbank AB
Bank address: Torget 2, 931 31 Skelleftea, Sweden
IBAN number: SE81 8000 0842 0291 4397 2736

For payment from within Sweden:

Bankgiro number: 752-2378

Please write your email address (the same one you used when registering) as the payment reference.

If you are still experiencing problems, please contact our Support Dept. at


If you are experiencing issues with registration or payment, please e-mail us at:

Please include as much information as possible about your issue and how we can get in touch with you.